Login in the the Virgin Media online account and try the to enable websafe. The most common way to protect a WiFi network is to enable the WiFi router's built-in encryption options. 168. Limitation of network filters. We would like to show you a description here but the site won’t allow us. If you're on a portable device with a smaller screen, click on the icon in the top right-hand corner and select "messages" from the additional menu options. You are able to customise your settings, for example block access to known fraudulent websites or those that aren’t suitable for children. Have you tried adding the VPN site and other URLs it might need to My Virgin Media > Update settings > Online Security > Web sites > Add (located under Allowed Websites )? --. You can try it obligation free for the first 3 months as payment details are taken at the end of the trial period. We would like to show you a description here but the site won’t allow us. com again and noticed a. Best VPNs for Virgin Media. Virus SafeVirgin Media. To check if a device is configured in the DMZ on your Virgin Media Super Hub 1, 2 or 2ac. To help protect against online threats, all Virgin customers can get Virgin Media Internet Security for all the family’s smartphones, tablets, or computers. Virgin Media Web Safe allows you to restrict certain types of websites on all devices connected to your home broadband. on 10-02-2023 18:14 Hi all. Virgin Media Web Safe is included within your Virgin Media broadband package to help protect any device that is connected to your WiFi. Virgin Media account help and support . 1) I thought the results wouldnt show but they did. 67. Like BT, Virgin Media also offer a paid security and control software option called F-secure. Forgot your email address ? If you’re not using your own device, read our help on private browsing before you sign in. 222 and 208. Sorry to hear about this issue with changing your safesearch settings via My VM 👉 virg. Learn how you can change Web Safe settings to turn Chi. But if I could create a guest network, then make my kids' devices connect to that, and enable Web Safe, they would be "protected". For customers joining from 16 May 2018, the Child Safe setting is switched on by default. See full list on my. Advanced Virgin TV 360 set-top box with a wide range of blockbuster content, great features and exclusive add-ons. Not able to access websafe_setting page (able to go to update_profile page). Here’s how to turn on or off parental controls on an iPhone. Being honest helpful and constructive virgin media are the worst company I have ever had to deal with in 30 years of business, put in at least a myriad of customer service rather than just billing teams to rip people off and the most constructive feedback I can offer is either shut the company down or sell on to someone else who cares. If your Virgin Mobile is connected to your home broadband, you can browse protected. Hello, I moved home so I got a new virgin media plan, I turned off the parental controls on web safe but still I can't access to some websites like reddit, the national lottery or even some sites with adult content, I have just double checked that they were off but it doesn't seem to change anything. on 05-01-2023 17:27. on 08-02-2023 16:22. Re: Can’t access web safe. Tried every browser, device, incognito mode etc. We would like to show you a description here but the site won’t allow us. Virgin Media also offers an additional security tool called F-We would like to show you a description here but the site won’t allow us. Open a Web browser (e. Customers first started reporting problems on Monday, 19 June. It’s also worth mentioning that Virgin Media offers the fastest widely available fibre optic package in the UK, with average download speeds of an eye-popping 516Mbps. I've been on the phone 5 times for nearly an hour each time. Click: My Apps. virgin. per screenshot. Virgin Media Mail. See. Learn how you can change Web Safe settings to turn Child Safe off. Allow at least a metre of clearance for best performance. Click: Settings. . 168. Web Safe is a free tool that blocks access to unsuitable, fraudulent or virus-infected sites on your Virgin Media home network. Any website unsuitable for children is blocked by default. Select SPAM Settings. Search our ‘step-by-step’ guides. Just log-in to “My Virgin Media” as the primary account holder. 10. Virgin Media Web Safe is included within your Virgin Media broadband package to help protect any device that is connected to your WiFi. These are two settings — Virus Safe and Child Safe. and they all return the same result: ⋮. A number of queries can be addressed by the automated assistant, which will point you. Contact the site operator for further help. Accessing Websites Blocked By Virgin Media. These are two settings — Virus Safe and Child Safe. M350 – 362Mbps, great for gamers, video streamers and at-home workers. I'm sorry to hear there are some problems with your My Virgin Media and the disabling of Web Safe on your service. Whilst waiting for the forum team consider trying the following: when changes fail to save press Ctrl + Shift + R to reload page and confirm current state of Web Safe. Posted: Fri Aug 22, 2014 11:22 am. 12 month or 30-day rolling contracts. To avoid a large number of unused email addresses on our Virgin Media Mail service, we’ve made some updates to our Acceptable Use Policy found here. Virgin Media and you have confirmed Child Safe is on. This includes restricting children from accessing inappropriate or adult content. Using Google's DNS as suggested resolved it to 140. And finally, you can add timing restrictions. Websafe settings show as off, but I'm still not able to access any content this blocks. My Virgin Media, making managing your account easier with all your information in one place. You don’t go into the hub to change settings, like adding sites to block, you login to Websafe with your My Virgin Media account login. 0. 1. Virgin Fibre Areas only. That’s why we offer all our customers award-winning Virgin Media Internet Security powered by F-Secure on unlimited devices. 1%, had information included relating to our Report a Site form. Re: Can’t access web safe in Switched On Families Tuesday; can you please tell if my website is block by websafe in Security matters Sunday; Child safe mode is not turning on in Security matters 2 weeks ago; Cannot access websites in Security matters 2 weeks ago; How do i turn off parental control? in Switched On Families 3 weeks ago Go to My Account and register for Virgin Media Internet Security to start your three-month trial today. Click on the Overview tab, where you have two options – Virus Safe and Child Safe. CyberGhost VPN is operated by Kape Technologies – the company behind PIA. 1. These changes affect all Virgin Media email addresses ending in the following: @virginmedia. At least 30Mbps download speeds in every room or £100 one-off credit. Web Safe is not automatically turned on for customers who joined before this date. A. Options. net Email address stopped working and been locked out for 5 days in Email a month ago Constant T3 Timeouts in Networking and WiFi 11-09-2023 Weird dropouts every 30 minutes in Networking and WiFi 16-01-2023How to turn on Child Safe. They tried DHCP it don't work so I wanted to see if with the hub in router mode with the Mesh as static IP would work. Access your bills, diagnose faults and manage your package. 0. Every attempt bounces me back to the 'My Account' page. Changing network settings to use any Public DNS should re-gain full. Have looked at previous similar posts and have tried. In the meantime consider trying the following temporary workaround options: use a VPN service or Opera web browser's inbuilt (free) VPN service. 9. Get Internet Security powered by F-Secure on unlimited devices for £30 a year, with your first 3 months free. ac. If you’re using a third-party router or home mesh, such as the TP-Link Deco, Netgear Orbi or Google Wifi, this is the mode to choose. Not happy that I'm still; paying full amount for half the s. For customers joining from 16 May 2018, the Child Safe setting is switched on by default. Learn how you can change Web Safe settings to turn Child Safe off. #3. If you haven’t changed your password, the default one is placed on the bottom of the router. Web Safe consists of Virus Safe and Child Safe. uk, which will give you a rough idea on if it's a single ISP in the UK that's filtering your site, or the entire gamut. If the AS Name does not contain Virgin Media then: if Hub is in modem mode and third party router is used then configure router to use Virgin Media. 1. Options. To avoid a large number of unused email addresses on our Virgin Media Mail service, we’ve made some updates to our Acceptable Use Policy found here. 1. I have a similar issue. These are two settings — Virus Safe and Child Safe. Options. Click on Manage Web Safe. From this link, it appears that Virgin Media Websafe for some reason doesn't play nicely with GitHub; the issue could also be fixed by adding github. The process will be quite similar for other top VPNs like PIA, Cyberghost, NordVPN, and Surfshark. Access your account, pay online, track orders and more on My Virgin Media. Virgin Media and you have confirmed Child Safe is on. Just joined. NordVPN – Extensive server network. Virgin Media also offers an additional security tool called F-We would like to show you a description here but the site won’t allow us. Virgin Media 'Web Safe'. Preferred DNS 192. Crooks often use messages that look like brands such as Virgin as users are more likely to click if they think it's come from. Thanks. My clients are configured (via DHCP) to use the router and the router is configured (via DHCP) to use Virgin's. 8. Doesn't work in Igconito, Chrome Browser, Edge or Safari. To confirm private browsing is on, you will see the word inPrivate beside your address bar. Once you leave your house you won’t be protected by Web Safe, although Virgin Mobile does include parental control options. Tap Manage next to Manage your Virgin Media Mail app password under Virgin Media Mail c. Tags (1) Tags: WebSafe. There’s not much point protecting your WiFi, Hub, TiVo and passwords if you don’t look after your devices as well. You are able to customise your settings, for example block access to known fraudulent websites or those that aren’t suitable for children. on 18-09-2023 19:38 I'm guessing this earlier thread. And finally, you can add timing restrictions. Select the Settings cog in the top right-hand corner. Learn how you can change Web Safe settings to turn Child Safe off. 8. The easiest way to access websites blocked by your ISP is by connecting to a VPN. 6 - 6. Pick a category to get started. From the device on which Web Safe appears to not be working go to What is the AS Name value reported? The following example reports this value as Virgin Media. Virgin Media Web Safe is included within your Virgin Media broadband package to help protect any device that is connected to your WiFi. 4. Click: My Apps. This means that the signal travels out into the room, and not into the floor. Hi there @cheezdude . Protect every device connected to your home WiFi – no matter which mobile provider you’re with – with Web Safe, which comes with. We would like to show you a description here but the site won’t allow us. You can try it obligation free for the first 3 months as payment details are taken at the end of the trial period. Re: Websafe settings no longer having effect. It's easy to find the help you need for your broadband, home phone and mobile account on the go. 10. 0. Enter your credentials and press OK to log into the router settings menu. 220. -- I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. on 27-07-2022 14:17. Hello Graham, I don't know if it is connected but I'm haveing trouble accessing the LEMB threads even loved in. Preferred DNS 192. Click: Web Safe. Refer a friend . Bypass Child Safe & Virus Safe. 0. Websafe: Available to all new Virgin Fibre customers who signed up after 27th February 2014. Solved: Hi, I can't seem to turn on Web Safe. We would like to show you a description here but the site won’t allow us. Virgin Media Web Safe is included within your Virgin Media broadband package to help protect any device that is connected to your WiFi. I can't do this. What is the websafe option on Virgin Media? Controls & Settings guide Virgin Media Web Safe allows you to restrict certain types of websites on all devices connected to your home broadband with parental controls. 296. 9. Subnet prefix length 255. You are able to customise your settings, for example block access to known fraudulent websites or those that aren’t suitable for children. All fine with these devices if I use mobile data so it’s defo something to do with the Wi-Fi. Exclusive student broadband deals with an '. If you suddenly discovered that your IPTV service no longer works, chances are that Premier League matches are airing. Same problem from either the phone app or web-site. use a third-party router with your Hub in modem mode or, if already in modem mode, use in non-modem mod. 168. 255. If you want to know more, the updated sections are 6. All devices would need to be re-connected to the WiFi. I am trying to enable child safe but getting error: " Sorry the changes you made were not saved, please try again". Makes sure your dns settings on your computer are manually set - 8. We would like to show you a description here but the site won’t allow us. com. I activated it yesterday, & it confirms my settings. The advantage of an ISP. Any website unsuitable for children is blocked by default. 1/help for specific device where Web Safe is not working. Sign in to My Virgin Media a. 1. You are able to customise your settings, for example block access to known fraudulent websites or those that aren’t suitable for children. Please look out for the purple envelope. Virgin Media Web Safe is included within your Virgin Media broadband package to help protect any device that is connected to your WiFi. WiFi hotspots. Reply crispywales •. 222 and 208. When clicking on the Websafe - Manage settings buttons it just takes you back to the home page and says "Somethings's gone wrong". I'm sorry we're unable to stop texting on a device. by VirginMedia on 20-08-2018 09:11. £8p/m extra or included with Gig1 or Volt. You could also use a VPN to save you from using a proxy site all the time. com 194. It’s important to remember that Web Safe protects all your devices connected via your router, whereas anti-virus software only protects the device it’s installed on. The computer where I really need to do this runs Linux so I have changed the system-wide /etc/hosts file to set the IP address to 0. The Downdetector Virgin Media page is here. At Virgin Media, we pride ourselves on our parental controls. Please enter your email. com Virgin Media takes online safety seriously. Virgin was on the phone to you with an apology within the hour after I queried its unwanted attentions. Also check the dns settings of your vpn while you're there. M350 Fibre Broadband and our higher M500 Fibre Broadband and Gig1 speeds are great for gaming and busy, gadget-filled homes. Recycle or return your kit. 8. Options. Please enter your email. This bypasses Virgin media website blocking, allowing you to access. Virgin Media. NordVPN is a trustworthy VPN solution brought to you by Tefincom & Co. This is the only ISP that we know of, that has blocked the website. 168. Sign in to My Virgin Media a. You need to disable it in the actual Virgin Media account settings on their. Advanced Virgin TV 360 set-top box with a wide range of blockbuster content, great features and exclusive add-ons. Restarting the Hub will not help as it is the VM DNS and not the Hub that is causing the problem. For more tips on how to keep your kids safe online, visit Internet Matters. Facebook Twitter LinkedIn. Find out more here: How to use Web Safe. not very safe!! nobile Posts: 574 Forumite. on 01-02-2023 14:12. Hey Jonno127689, thank you for reaching out and a warm welcome to the community I am sorry you can't change the web. Hi, Virgin media is incorrectly blocking our website. The computers and devices you wish to authorise are set up so that. If you changed the computer's network settings to use any Public DNS does that re-gain access. Go to Account settings, then Account details b. be supported by evidence. That’s why we offer award-winning Virgin Media Internet Security powered by F-Secure. Turn on suggestions. Once the eero is successfully connected, put the VM hub in modem mode. Thank you, I have found where I can change the DNS, but as I am not really sure what I am doing I have put some details in but it won't accept and save. See all your connected devices and pause WiFi to individual ones whenever you like – perfect for when it’s the kids’ bedtime. That is very good since the country is not a member of any signal intelligence alliances. Up to 3 WiFi Pods if needed. My Virgin Media Sign in Virgin Mobile Account Sign in My Virgin Media Sign in Virgin Mobile Account Sign in My Virgin Media Expanding our network Help Visit our business site Broadband Deals Broadband Deals. Malware can also record or steal information like bank details or account logins. Contact the site operator for further help. g. This setting is useful if you want to turn off parental controls on a child’s iPhone. You can switch Web Safe on or off whenever you want, but it comes automatically switched on when you purchase your package. I'm so sorry to hear that you are facing this issue regarding your settings, I'd be happy to pop you a PM so we can reset this for you. You can switch Web Safe on or off whenever you want, but it comes automatically switched on when you purchase your package. Adjust the settings according to the level of protection you want. Up to 3 WiFi Pods if needed. My Virgin Media makes managing your account easier with all your information in one place. Virus SafeVirgin Media Web Safe is included within your Virgin Media broadband package to help protect any device that is connected to your WiFi. These are two settings – Virus Safe and Child Safe. Virgin Fibre Areas only. Step 5 If you believe that a fraudster may have ordered Virgin Media goods or services using your details, or a Virgin Media/Virgin Mobile account has been set up in your name without your permission, then please report the issue to our Customer Care team by calling 150 from your Virgin Mobile phone or 0345 454 1111* from any other phone. . These changes affect all Virgin Media email addresses ending in the following: @virginmedia. Your online account, will give you access to your bills, show your package details, diagnose any possible faults and monitor any orders and appointments you may have. 0 Kudos. Once logged in, select ‘My apps’ tab’. Any attempt bounces me back to my account page. Email address. Just joined. Tried numerous times to switch off the recent web safe addition from Virgin Media banning access to most web addresses. You can get it free for 12 months by registering or signing in to your My Virgin Media account and go to. Login to the Virgin Media online account in a web browser. Try computers with Cisco’s OpenDNS using 208. Are all of the affected users with one of the big four UK ISPs and do they have the parental controls enabled (e. Virgin Media is a big firm and that makes it a hot target for hackers. cancel. These are two settings — Virus Safe and Child Safe. Learn how you can change Web Safe settings to turn Chi. Tested it out today via a simple Google search. Virgin Media Web Safe comes free with any Virgin Media broadband package and provides wifi-level protection for all devices connected to your router. . com. Web Safe consists of Virus Safe and Child Safe. My website: scolexrobot. And finally, you can add timing restrictions. You are able to customise your settings, for example block access to known fraudulent websites or those that aren’t suitable for children. Web Safe works via Virgin Media's DNS and to confirm if that is the case go to and confirm the reported AS Name is Virgin Media. Login to the Virgin Media online account in a web browser. Malware is a type of malicious software, designed to infect your device to manipulate or damage it. We want you to have a great time online without worrying about viruses, malware, phishing and other nasties. @ntlworld. 3. org. The webhost is TSOHost. For a single one, you may be able to get an exemption. Have you tried adding the VPN site and other URLs it might need to My Virgin Media > Update settings > Online Security > Web sites > Add (located under Allowed Websites )? --. Any such application must be made to the High Court directly and must: clearly indicate your identity and status as an applicant. You need to disable Web Safe. We would like to show you a description here but the site won’t allow us. If you are not the main holder and are using a My Virgin Media sub account you will need to contact the main account holder. Hi, First time trying to turn on websafe (didn't realise it was an option!) When I try to toggle buttons for virus safe and child safe on, they just automatically switch off again and I get the message, "Sorry the changes you made were not saved, please try again. And finally, you can add timing restrictions. Virgin Media Web Safe is included within your Virgin Media broadband package to help protect any device that is connected to your WiFi. The Wi-Fi functionality is switched off and only an internet connection. I have effectively worked around this in a similar way. Then click on Manage services. Whilst Virgin Media investigate the cause consider manually setting the DNS on specific devices where some form of protection, for example Setup. Any website unsuitable for children is blocked by default. Welcome to the community and thanks for taking the time to post your issue on the forums. 8. com via terminal and search the IP to see where its pointing to), so had to turn off the web settings, rebooted my router just in case and used a new terminal window to ping github. on laptop and moibile, including private browsing. . Mobile customers can also use the app to keep on. You could also try a tracert via VM to see if it hangs. Staying safe online with Virgin Media Web Safe. Virgin Fibre: Master of Entertainment. From there the Web Safe can be accessed and configured. run the Standard test and confirm the Hostname. 159. Editor’s Choice Try Risk-Free for. We created Web Safe for our customers to make browsing safety a no-brainer. If the latter then when signed in to My Virgin Media go to Web Safe Settings (old UI) and try making the changes there-- I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Web Safe consists of Virus Safe and Child Safe. In summary, my ISPs (Virgin Media) Web Safe Settings were on, and this resulted in some issue with connecting to github (ping GitHub. What is Virgin Media Web Safe? Web Safe works with any device connected to your home network, to block websites with viruses or malicious and unsuitable content. Virgin Media Web Safe is included within your Virgin Media broadband package to help protect any device that is connected to your WiFi. Hello, I am having this problem too. You’ll find these details on your bill or welcome email. Alex. Social media is another good. Expand the Email option. 6 - 6. Virgin Media’s Child Safe lets the account holder block websites they consider inappropriate for children. Can I then enable Web Safe on just that guest network and not the main one? I don't want to enable Web Safe on the main one as it doesn't allow VPNs but I need to use a VPN. com. Virgin Media Internet Security works even when you’re out and about – keeping your devices protected even when you’re not connected to our network. In this In 2 Tech video, we'll show you how to keep your kids safe online with Virgin Media's Web Safe settings. My Virgin Media makes managing your account easier with all your information in one place. 10. com 9. For customers joining from 16 May 2018, the Child Safe setting is switched on by default. Check that childsafe is enabled on your Virgin Media account. If your Virgin Mobile is connected to your home broadband, you can browse protected. In the meantime consider trying the following temporary workaround options: use a VPN service or Opera web browser's inbuilt (free) VPN service. We would like to show you a description here but the site won’t allow us. We would like to show you a description here but the site won’t allow us. Excludes broadband faults and broadband network outages. -- I'm a Very Insightful Person,. Options. Virus SafeVirgin Media Web Safe is included within your Virgin Media broadband package to help protect any device that is connected to your WiFi. Do pop back up if you require further - 5261135Virgin Media Security is a top of the range internet security package that helps keep you and your family safe and secure online. Another good source to check is the Downdetector website. For internet explorer, you can open in Private browsing window by Selecting tools and the inPrivate browsing. 82. For now we can say that the Virgin Media interface and system is very similar to the providers above. It blamed a “technical glitch” and has offered £90 for the. com 194. Virus SafeVirgin Media was founded in 2006. 0 for any website I want to block. g. It won’t cost you anything to send messages to 7726 and it means we can investigate the sender. Web Safe only works on devices connected to your Virgin Broadband at home. This is what I tried to enter. Shop Broadband, TV and Landline Offers. Log in to your Virgin Media account using your email address and password. co. In addition, parents can access operating system or device parental controls as well as third-party software from anti-virus companies to further limit children's activities online. I have disabled the Virgin Media Websafe Settings (Virus Safe I left on but I disabled Child Safe). So I’ve gone in through the Account settings/Online Security and it looks like it works (it confirms that it’s applied the settings) but it does. The VIP in SafeSearch VIP refers to a Virtual IP which is an IP address that can be routed internally to multiple Google servers. 255. on 09-07-2023 22:56. Virgin Media Web Safe allows you to restrict certain types of websites on all devices connected to your home broadband with parental controls. We'll be more than happy to assist from here! CyberGhost VPN – Tools optimized to fix Virgin Media VPN issues. Web Safe is automatically turned on for customers joining Virgin Media after 16 May 2018. Further exclusions & legal stuff apply. 255. The. We would like to show you a description here but the site won’t allow us. We do have a full restriction which would stop calls, texts and data and would need to be requested by calling 150. Once logged in you will see 2 filters; Virus Safe and Child Safe. Just to confirm, are you making these changes to your Virgin Media websafe via the online account, or through a browser or 3rd party security software? Here to help 🙂. . 789 free from your Virgin Mobile phone or 0345 600 0789* from any other phone line. Below are workarounds for when Child Safe & Virus Safe does not or cannot be turned off. We would like to show you a description here but the site won’t allow us. Showing results for . Please look out for it in the top-right, purple envelope.